Free tool · Official outage records

Australian telco outage register, every carrier in one table.

Since 31 March 2026 every carrier has had to publish a register of its major and significant local outages, and to make it downloadable. They each publish only their own. This page joins them, so you can see what actually happened in your area without opening six different websites.

Updated 14 August 2026 · 25 outages on record · by Alien IT Solutions

What is in here. 25 outages from 4 of 6 carrier registers, covering 27 March 2026 to 9 August 2026. Aggregated: NBN Co, Vodafone (TPG Telecom), Aussie Broadband, Symbio. Not included: Telstra and Optus. Both publish a register, but neither offers a single file that can be read automatically, so we link to theirs instead of guessing. How this is built.

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Carrier

Type

Showing all 25 outages.

Australian telco outages by date, carrier, duration, area, service and cause
Started	Carrier	Type	Duration	Where	Services	Cause
9 August 2026	NBN Co	Significant local outage Affecting multiple technologies in the Hunter region of NSW	7h 43m	NSW Cams Wharf, Catherine Hill Bay, Murrays Beach	FTTC, FTTN, FTTP	Damage by a third party
8 August 2026	NBN Co	Significant local outage Affecting multiple technologies in the Peninsula region of Queensland	1d 4h	QLD Mission River, Nanum, Rocky Point, Trunding	FTTN, FTTP	Damage by a third party
28 July 2026	Symbio	Major outage #2 P1 New Zealand calls are intermittently failing	2h 16m	n/a	Inbound and Outbound Call Failure, Calls to NZ Emergency Services (64111)	Equipment or system fault or failure
21 July 2026	NBN Co	Significant local outage Affecting Fibre To The Premise Services in the Herbert and Lower Burdekin region of QLD	23h 47m	QLD Garbutt, Mount Louisa, Mount St John	FTTB, FTTP	Damage by a third party
18 July 2026	NBN Co	Significant local outage Affecting multiple technologies in Pilbara, WA region	1d 6h	WA Newman	FTTN, FTTP	Equipment or system fault or failure
29 June 2026	NBN Co	Significant local outage Affecting multiple technologies in South East region of Tasmania	22h 26m	TAS Acton Park, Austins Ferry, Bagdad, Battery Point and 118 more	FTTB, FTTN, FTTP, Fixed wireless	Equipment or system fault or failure
28 June 2026	NBN Co	Significant local outage Affecting Multiple Technologies in the South Coast region of NSW	7h	NSW Eden	FTTN, FTTP	Power interruption
18 June 2026	Vodafone (TPG Telecom)	Major outage Nationwide (intermittent)	3h 11m	ACT, NSW, NT, QLD, SA, TAS, VIC Nationwide	Mobile voice, SMS, and data	Power interruption
17 June 2026	NBN Co	Significant local outage Affecting Satellite services in NSW, QLD, SA and WA	5h 30m	NSW, QLD, SA, WA Albert, Angelo River, Archer River, Arumpo and 225 more	Satellite	Power interruption
12 June 2026	NBN Co	Significant local outage Affecting Fibre to the Premises services in the Arnhem region of NT	22h 36m	NT Nhulunbuy, Yirrkala	FTTP	Power interruption
10 June 2026	Aussie Broadband	Major outage Unscheduled Outage	1h 22m	ACT, NSW	Fixed broadband	Other
8 June 2026	NBN Co	Significant local outage Affecting Fibre to the Node services in the South East Coastal district of WA	10h 21m	WA Bandy Creek, Castletown, Chadwick, Esperance and 2 more	FTTN, FTTP	Equipment or system fault or failure
4 June 2026	NBN Co	Significant local outage Affecting Satellite Services in Multiple Locations	17h 32m	NSW, NT, QLD, TAS, VIC, WA Aberfeldy, Acacia Creek, Acacia Hills, Adelaide River and 859 more	Satellite	Equipment or system fault or failure
1 June 2026	NBN Co	Significant local outage Affecting Fibre to the Premises services in the Arnhem region of NT	1d 4h	NT Nhulunbuy, Yirrkala	FTTP	Damage by a third party
31 May 2026	NBN Co	Significant local outage weather Affecting Fibre to the Node (FTTN) in the Lower West, South West and Central Wheat Belt regions of WA	4d 21h	WA Alexander Heights, Allanson, Anniebrook, Argyle and 152 more	FTTB, FTTC, FTTN, FTTP	Power interruption
27 May 2026	NBN Co	Significant local outage Affecting Fibre to the Premises and Enterprise Ethernet Access services in the Arnhem region of NT	7h 42m	NT Nhulunbuy, Yirrkala	FTTP	Equipment or system fault or failure
24 May 2026	NBN Co	Significant local outage Affecting Multiple Technologies in the Hunter Region of NSW	11h 48m	NSW Cams Wharf, Catherine Hill Bay, Caves Beach, Gwandalan and 4 more	FTTB, FTTC, FTTN, FTTP	Damage by a third party
17 May 2026	NBN Co	Significant local outage Affecting Multiple Technologies in the Hunter Region of NSW	20h 56m	NSW Bundabah, Karuah, North Arm Cove, Pindimar and 1 more	FTTC, FTTN, FTTP	Damage by a third party
11 May 2026	NBN Co	Significant local outage Affecting multiple technologies in the Central region of Victoria	6h 54m	VIC Chum Creek, Healesville	FTTN	Equipment or system fault or failure
2 May 2026	NBN Co	Significant local outage Affecting Satellite in NT, QLD, NSW, SA, TAS, VIC & WA	3h 40m	NSW, NT, QLD, SA, TAS, VIC, WA Albion, Allandale Station, American River, Amoonguna and 238 more	Satellite	Equipment or system fault or failure
30 April 2026	NBN Co	Significant local outage Affecting Fixed Wireless in the Northern Rivers District, NSW	3h 45m	NSW Bangalow, Binna Burra, Broken Head, Brooklet and 32 more	Fixed wireless	Equipment or system fault or failure
27 April 2026	NBN Co	Significant local outage Affecting Fixed Wireless in the Central Wheat Belt region of WA	6h 24m	WA Ballidu, Dalwallinu, Kalannie, Kondut and 3 more	Fixed wireless	Power interruption
17 April 2026	NBN Co	Significant local outage Affecting Fixed Wireless in the Northern Rivers District, NSW	3d 3h	NSW Ashby, Ashby Heights, Ashby Island, Chatsworth and 21 more	Fixed wireless	Equipment or system fault or failure
10 April 2026	NBN Co	Significant local outage Affecting multiple technologies in the Wide Bay & Burnett region and surrounding areas of QLD.	3h 9m	QLD Alice Creek, Atkinsons Dam, Barker Creek Flat, Bell and 87 more	FTTB, FTTC, FTTN, FTTP	Damage by a third party
27 March 2026	NBN Co	Significant local outage weather Affecting Fibre to the Node in the Gascoyne region of WA	4d 8h	WA Brown Range, Bulgarra, East Carnarvon, Exmouth and 2 more	FTTN	Power interruption

Download the whole thing: CSV · JSON. Free to reuse with credit.

What the record shows so far

Outages on record

Median length

10h 21m

Longest single outage

4d 21h

Registers joined

4 of 6

The longest outage on record ran 4d 21h: Affecting Fibre to the Node (FTTN) in the Lower West, South West and Central Wheat Belt regions of WA, reported by NBN Co. Half of all recorded outages lasted longer than 10h 21m, which is worth remembering the next time you are told an outage is nearly fixed.

Why the network went down

Equipment or system fault or failure10

Damage by a third party7

Power interruption7

Other1

Which technologies were affected

FTTP14

FTTN12

Fixed wireless6

FTTC5

FTTB5

Satellite3

Inbound and Outbound Call Failure, Calls to NZ Emergency Services (64111)1

Mobile voice, SMS, and data1

Counted per outage, so an event affecting three technologies is counted once against each.

This is history, not a live outage map

Everything above has already been fixed. The registers only record outages once they are resolved, which makes them useless for the question most people arrive with: is it down right now?

If your service is out at this moment, do two things. Check your own provider's live status page, because that is the only place a current fault shows. Then report it to the company that sends you the bill, not to the network operator, because your provider is the only one who can raise it on your behalf. Our guide to reporting an outage walks through it.

Where this record earns its keep is afterwards. If you are arguing about a rebate, building a case for a complaint, or deciding whether a patch of bad service is you or the network, an official entry with a start time, an end time and a stated cause is worth more than a memory of a bad week.

Where each row comes from

Carrier	Status	Rows	Source
NBN Co	Aggregated here	22	Official register
Vodafone (TPG Telecom)	Aggregated here	1	Official register
Aussie Broadband	Aggregated here	1	Official register
Symbio	Aggregated here	3	Official register
Telstra	Linked, not aggregated	n/a	Search their register
Optus	Linked, not aggregated	n/a	Search their register

Every row keeps a link back to the register it came from. Read the method and its limits before quoting these numbers anywhere that matters.

Questions people ask

Where does this outage data come from?

Every row comes from a carrier's own outage register. Since 31 March 2026 carriers must publish a register of major and significant local outages, and must make it downloadable as a CSV whose columns are set by law. We read those files and put them in one table. Nothing here is crowd-sourced or estimated.

Why does one outage sometimes name several carriers?

Because the rules make downstream carriers record an outage too, not just the carrier whose equipment failed. One real fault can therefore appear in several registers, each describing its own slice of the damage. We match those entries and count them as one event, and show you which carriers reported it.

Is this the same as a live outage map?

No, and the difference matters. This is the official historical record of outages that have already been fixed. If your service is down right now, this page will not show it. Check your provider's live status page and report the fault to whoever sends you the bill.

Why are Telstra and Optus not in the table?

Both publish a register, but neither publishes a single downloadable file we can read. Telstra requires you to search an address and date range first; Optus builds its export in the browser from a private feed. Rather than guess at their numbers we link straight to their registers, and we say plainly that our totals do not include them.

Can I reuse this data?

Yes. The CSV and JSON downloads are free to use, including commercially, if you credit Telco Help and keep the per-row link back to the carrier register the row came from. The underlying registers belong to the carriers, and each row records which one it came from.

Paying for service you did not get?

An outage in this register is evidence. If your business lost days of service and the credit never appeared on the bill, that is exactly the kind of thing we chase. We read the bill, find what you are owed, and deal with the carrier so you do not have to.

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